Shipping and Payment
Shipping and Payment Information
We deliver within Germany to your practice address. Refill packs typically leave our warehouse within five working days, while dispensers and starter kits are dispatched within ten to fourteen working days. For international delivery options, please contact us.
Key Information at a Glance
Invoice Payment
Payable within 14 days without deduction. No upfront payment or advance payment required.
Net Prices
All prices are net, exclusive of statutory VAT.
Delivery Time
Refills approx. 5 working days, dispensers and kits approx. 10 to 14 working days.
Consolidated Delivery
Upon request, we can consolidate orders from multiple locations into a single delivery.
Frequently Asked Questions about Shipping & Payment
Do you also deliver to Austria or Switzerland, or other international locations?
Upon request. Please use our consultation form, and we will calculate shipping costs individually.
Can we receive a consolidated invoice for multiple orders?
Yes. For practice chains, we can combine deliveries over a month into a single invoice.
Is it possible to use a different billing address?
Yes, you can specify a different billing address during the order process.
Further Questions Regarding Delivery?
We typically respond by the next working day.
Request Consultation